Customer Stories

DIALING MARKETING TOOLS

Project Overview: Dialing.se is a comprehensive solution product for customer relation ship management based on SaaS model. Key features includes:
 - Store all customer information including: basic information, purchase history (product, purchase value, repeat purchase, after-service purchase, warranty, etc…)
 - Score customer to have proper treat & customer service (based on purchase value, repeated purchase, etc. )
 - Support price calculating for difference product package
 - Support cross-selling, after-service
 - Support phone call & call recording
 - Create customer report and statistics
 - Support extracting/importing data from third-party system
Technologies: AngularJS, PHP, NodeJS 8, Java, socket.io, ZEND Framework, RabbitMQ, MySQL.